Maintenance & Support
A site that stays fast, secure and up to date over time, with no bad surprises.
A website is never really “finished” the day it goes live. The SSL certificate needs renewing, the domain name needs watching, hosting needs keeping current, and the site’s content keeps needing attention to stay relevant. Without at least some ongoing care, a site that performs perfectly at launch can quietly degrade over a few months without anyone noticing — until the day a customer tries to reach you through a silently broken contact form, or lands on a “Portfolio 2019” page that hasn’t moved since.
Our approach
We treat maintenance as a natural extension of the design work, not an optional add-on. That means actively monitoring the site’s availability, regularly checking that links and forms actually work (not just that they display), and making sure content stays current rather than letting stale information erode visitor trust and, indirectly, your search rankings. Content that never changes and dead links are both signals Google associates with an abandoned site.
Why a static stack genuinely changes the picture
The sites we build run on modern static technology (Astro, Tailwind CSS), with no database to secure day-to-day and no third-party plugin ecosystem to keep updating — the main source of security flaws on poorly maintained WordPress sites. That considerably lowers the technical maintenance burden compared with a traditional site. It doesn’t mean a static site needs nothing at all, though: the domain name, SSL certificate and hosting still need watching and timely renewal, and small content or feature updates remain part of running a business over time.
What actually happens day to day
The vast majority of requests we handle are simple: a text change, a new photo, an updated opening time or piece of practical information, a small layout tweak. These are handled within 48 business hours under an active plan, with no per-request billing for that kind of routine work. Alongside that, we keep continuous watch over the site’s availability and run the technical checks needed (SSL certificate, forms working correctly, no broken links) to catch a problem before it becomes visible to your visitors.
What’s included
- Uptime and performance monitoring
- Tracking and renewal of technical deadlines (domain name, SSL certificate, hosting)
- Regular checks on forms and links
- Small content changes included (text, photos, practical information)
- Security fixes and technical updates when needed
- Responsive email support with a 48-business-hour response time on routine requests
The natural continuation of your site build
Maintenance really pays off when it’s a direct continuation of your website build: we already know your architecture, your technical choices and your priorities, which makes every request faster and more consistent to handle than if you handed support to a provider discovering the project from scratch. That continuity, more than any generic support contract, is what keeps a site reliable and relevant years after it first went live.
Who it’s for
Every Webest Riviera client who wants peace of mind once their site is live, without having to track technical deadlines themselves or worry about a form quietly failing. It’s especially useful for businesses with no in-house technical resource, who’d rather focus on running their business than on managing a domain name or an SSL certificate — we notably support sites in Cagnes-sur-Mer and Menton over the long run.
Frequently asked questions
My site runs on static technology — does it really need maintenance?
A static stack like Astro considerably reduces the day-to-day security risk, since there's no database and no third-party plugin ecosystem to keep patching, unlike WordPress. That said, the domain name, SSL certificate and hosting still need to be watched and renewed, and the site's content still needs to be kept current to stay relevant to visitors and to Google.
What happens if I don't renew my domain name or SSL certificate?
An expired SSL certificate immediately triggers a security warning for visitors and blocks access to the site in most browsers, while an unrenewed domain name can be lost for good if it isn't recovered in time. These are technical deadlines that are easy to forget once a site is live, but the consequences are immediate and visible to your customers.
What's the response time for a change request?
Routine requests (a text change, a new photo, a small tweak) are handled within 48 business hours under an active maintenance plan. Larger requests, like adding a new feature, get a time estimate communicated before work starts.
Does maintenance include content changes?
Yes, maintenance plans include a volume of small content changes (text, photos, updates to practical information) with no per-request billing. Larger requests, like a new page or a new feature, are quoted separately if they go beyond what's included.
What's actually at risk for a site nobody keeps an eye on after launch?
The concrete risks are a contact form that quietly stops working with nobody noticing, a "Portfolio" page still showing projects from several years ago, or an expired certificate that drives visitors away right before they were about to contact you. On an older stack like WordPress, it can also mean unpatched security flaws, exploitable by automated bots that scan the web continuously.
Can I sign up for maintenance later, after my site is already live?
Yes, maintenance can start at any time, whether the site was built by us or by another provider. In the second case, we first run a quick audit of the existing site to flag anything that needs fixing before starting regular support.
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